Vizex LTD – Privacy Notice

1. Introduction

Underrated Capital [is a trading style of Vizex] LTD, registered at 2 Falcon Gate, Shire Park, Welwyn Garden City, Hertfordshire, AL7 1TW, United Kingdom
 Company Register number is 16580856. ICO registration ZB953461 and you can check via www.ico.org.uk.

Underrated Capital is not authorised by the Financial Conduct Authority and can only complete non-regulated introductions. We work with a Panel of Lenders whose particulars will be supplied upon request to find a potentially suitable arrangement for your consideration.

2. Data Controller

Vizex LTD is the data controller for the personal data we process.
Registered Office: 2 Falcon Gate, Shire Park, Welwyn Garden City, Hertfordshire, AL7 1TW, United Kingdom
Email: complaints@vizex.agency
Telephone: 07423 645724

3. Personal Data We Collect

We may collect the following personal data:
- Contact information for business directors and beneficial owners.
- Identification documents (passport, driving licence).
- Business and financial information relevant to funding applications.
- Communication records (emails, call notes, meeting notes).

4. How We Collect Data

We collect personal data:
- Directly from you during the fact-find process.
- From publicly available sources such as Companies House.
- From third-party service providers such as AML screening services.

5. Purpose and Legal Basis for Processing

We process your personal data to:
- Provide commercial finance brokerage services.
- Comply with legal obligations (e.g., anti-money laundering checks).
- Pursue our legitimate interests in running and developing our business.
- Fulfil contractual obligations to you.

6. Sharing Your Data

We may share your data with:
- Lenders and finance providers relevant to your application.
- Third-party service providers acting under strict contractual terms.
- Regulators or law enforcement when legally required.

7. Data Retention

We will keep your personal data for at least 6 years after the conclusion of our relationship, or longer where required by law.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. This includes secure password-protected systems, multi-factor authentication, and encrypted data transfers where possible.

9. Your Rights

You have the right to:

·       Access your personal data.

·       Request correction of inaccurate data.

·       Request deletion (where lawful to do so).

·       Restrict or object to processing.

·       Request data portability.

·       Exercise rights related to automated decision-making and profiling.

·       Withdraw consent for marketing at any time.

To exercise your rights, please contact us using the details above.

10. Complaints

If you are dissatisfied with how we have handled your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website or upon request.